Tag Archives: Client Story

Logistics intelligence

From little things, big things grow – how to manage consolidation complexity in a finance-friendly way.

In this interview we take a look at a ‘bread and butter’ Jedox use that you can see the world-over – Corporate Consolidations (yay!). However, this case is a little more complex than most and an example of how Business Intelligence projects often need to work in reality. Within a tight timeframe, the project team must live with a lot of ambiguity, and have with the confidence that their approach of continuous iterative efforts will gradually enable them to build up a comprehensive solution. The results are compelling. 

McAleese Group is a leading Australian provider of specialised transport and logistics solutions across Australia. The newly-formed group brought together over 2000 employees in 15 separate companies – each with their own financial systems and unique chart of accounts. In this interview, with Sam Perrin, the General Manager of Finance, Colin Petrie discusses how McAleese is leveraging Jedox to consolidate 15 separate ledgers structures into a single view to enable management visibility and empower decision making.

McAleese Transport use Jedox to consolidate across 15 separate and very different ledgers

Naked Data: What has been the main benefit of working with Jedox at McAleese?
Colin Petrie, General Manager Finance: The group had recently made a major acquisition, which introduced a number of additional companies and general ledger systems. There was no common way of reporting across the various businesses. There was a mix of general ledger systems with cost centre hierarchies and others with a flat design. We were using Excel for our reporting and also to perform manual consolidation. There was no common chart of accounts or automated consolidation across the 15 different general ledger systems.

We implemented Jedox in a few months and reported the whole of the previous year, running Jedox parallel through that period. Then we used Jedox for the year-end consolidation and close.

Naked Data: It sounds like you had some fairly complex business challenges to solve!
Colin Petrie, General Manager Finance: We identified that we didn’t have the systems or processes to report the larger group results on an ongoing basis in a timely manner. We saw Jedox as a tool that could enable us to quickly establish a common platform and consolidation process across the group. First priority was to scope out the project and engage a business partner to assist us.

With 15 different ledgers, maintained by separate IT and Finance teams, it was clear there was going to be a significant amount of technical work to extract data from these systems. The mapping process would involve a considerable amount of work, due to the different account structures used across the multiple systems. We also identified the need to develop a new common chartered account structure across the group. We also wanted to develop reporting to enable both statutory reporting and for use and production of our management reports.

As an approach, we wanted to make the project as efficient as possible and minimise the interruption to the day-to-day processes within each business. We assembled a small project team to work on this as a dedicated project and engage with relevant people within the business.

Naked Data: What was it about Jedox that initially got your attention?
Colin Petrie, General Manager Finance: The larger McAleese group had just been formed, and we needed a common platform, but weren’t in a position to deploy a single ERP system across all businesses. We were therefore looking for a solution that could sit across the various General Ledger systems and therefore provide us with a common reporting platform.

What I liked about Jedox was it had depth to help us manage our complexity but was still intuitive and finance-friendly. Having had exposure to other products, I largely knew what we needed. I’d previously had exposure to TM1. With the complexity of disparate chart accounts and a lot of business processes to map and bed down, I knew we needed a solution similar to TM1 that provided flexibility at a comparatively low operating cost. However, I also needed to ensure that we weren’t hit with high licence fees and ongoing maintenance costs.

Our vision wasn’t simply a consolidation tool at the group level, but to enable management reporting for each distinct business, so it was critical we had both a fast and easy to use tool; complemented by a sustainable licence model that didn’t hold us back us from rolling out across the organisation.

The McAleese Jedox model does some heavy lifting to bring all the data together

Naked Data: How did you go about selecting Jedox?
Colin Petrie, General Manager Finance: We needed something that was easy to use and could grow with our business and quickly adapt to changes and which we could support internally. We initially lined up a demonstration with Naked Data. Naked Data were very quick to turnaround a sample model using our own data, which was really helpful because it provided tangible proof of what we could deliver with Jedox.

We conducted reference checks. I was familiar with the environments and systems which two of the referees provided, and I was able to gain comfort that they had been able to successfully deploy and use Jedox in their organisations. This gave me a lot of comfort and really reinforced my confidence in the tool.

Naked Data: Were there challenges getting IT on board?
Colin Petrie, General Manager Finance: No. Installation of Jedox was supported by a management team and our IT department. Our IT team were part of the project team and worked closely with the Naked Data consultants.

Naked Data: A project that defines new business and reporting processes sounds like a challenge to scope upfront, especially on a tight deadline. Can you tell us more about the implementation itself?
Colin Petrie, General Manager Finance: We engaged a Naked Data consultant (Angelo Ho) on a full-time basis throughout the project, working alongside our internal project team. We engaged regularly with Angela and Chris (Naked Data director Chris Mentor) on the project and project deliverables. We also recruited and trained a person experienced in BI that could support us and manage Jedox on an ongoing basis. The selected candidate had previous experience with TM1 and was able to quickly get up to speed with Jedox.

One of the best things about the implementation was that the mandate from the CFO meant I didn’t have to deal with bureaucracy. Initially we scoped the broader project with Naked Data. With ambiguities in many areas, we agreed to work on a time/materials approach that enabled us to refine what we did iteratively. Angela [Naked Data consultant, Angela Ho] worked alongside us constantly onsite. Angela liaised with Naked Data principal, Chris Mentor regularly on timeline and budget, but we ran the project as if Angela worked for us. From then on, the project hung on two things – knowing what we wanted and Angela’s proficiency in delivering that.

Naked Data: How did you find Angela’s work?
Colin Petrie, General Manager Finance: Angela was good. The project wouldn’t have succeeded without her. She was able to understand the business structures, and what we were trying to do. We did the account mapping, and the team was able to take a concept that I had and design the Jedox model, create the automated load and extraction processes and build in checks and balances. The iterative approach meant we could rapidly refine the design as we discovered more, and Jedox lends itself to this type of approach perfectly. The documentation Angela wrote was great which made it easy for our team to take ownership. As a solution Jedox has provided us with much needed visibility and reporting. Angela’s role was instrumental to the success of the project

Naked Data: What’s next for Jedox and McAleese?
The various Finance teams from each business are coming on board now that we have started producing management reports. Next we need to build forecast models and create a forecast environment. That’s going to be relatively straightforward [Jedox enables forecasting out of the box]. The next significant project is getting sales and transactional data, then expand into the detail budget modelling. We will build all the budgets in Jedox.

 

Business function: Corporate consolidations with Jedox
Industry: Transport & Logistics. Source system: MAPICS, S2000, MYOB, Freight2020

Hitting the Sweet Spot

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Today was the second day of a Naked Data Bootcamp (basically a paid Proof of Value) at a client site. Even though I have been involved in many of these, it is always an extremely satisfying moment when you watch a client finally “getting it”, and understanding the range of flexibility and power that Jedox (and your solution you are building them) offers.

For me, getting the client’s penny to drop is and end game of a delicate process – we want to really deliver what they are looking for but at the same time steer them to a design and a model that will be robust and long lasting. The Sweet Spot.

The client wanted to be able to analyse down to a detailed level of granularity but the level they wanted in the model just did not make sense in a multi-dimensional world of a Jedox cube. It was just way too flat and transactional. I knew that if I built the model the way that the client was demanding, they would be left with a model that was sub-optimal in performance.

I convinced them that we should build a model with summary data (still with 30k plus elements in some dimensions), with drill through capability to their relational database for the flatter, transactional data. Although unsure at first, once they saw it in action, the client quickly agreed that this would more than satisfy their requirement.

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There was a fair bit of time white boarding and convincing the client that this was the way to go. Why bother? We could have easily built the model and finished in half the time if we initially agreed to their demands. From experience, however, managing expectations and communicating your rationale is critical in the long term success of a model and in forming a great relationship with your client. It basically is an exercise in building trust.

Sometimes you need to risk the relationship by backing yourself and your experience. Initial engagements mean that people come to the party with their own expectations and baggage. It takes them a while to understand that you may be offering them a new way of looking at their old problems.

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Council planning with Jedox

Sunshine Coast Council optimise long-term planning with Jedox

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Located south of the glorious Great Barrier Reef, Sunshine Coast Council formed in 2008 in Queensland, Australia after the amalgamation of three separate councils. Each individual council had a separate ledger in separate Financial system. It was difficult to access the information required to report and drive their planning process. Here we speak with Wayne Jensen, Manager Financial Planning & Performance at the Sunshine Coast Council on their recent Jedox project with Naked Data consultant, Halim Joe.

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Naked Data: What was it about Jedox that initially got your attention?

Wayne Jensen, Manager Financial Planning & Performance: The number one thing about Jedox was that it was built around an Excel interface. This meant no translation into an unfamiliar environment. It was easy to migrate across from our current systems, and this certainly grabbed our attention. For reporting and data analysis, we wanted Jedox so we could to get a more holistic view of the data and be able to spot trends in the data coming from payroll and finance.

Naked Data: Which other options did you consider?

Wayne Jensen, Manager Financial Planning & Performance: We already had a home-grown attempt at using Microsoft SQL Server. We didn’t have the budget for TM1, but still looked at Cognos Express in detail. We found it to be clunky by comparison, and with a restricted budget couldn’t look at a full Cognos implementation. We were already more than happy with the Jedox tool, and Cognos Express simply didn’t stack up.

We understood Jedox’s fast implementation time early on and this made it attractive. As part of our diligence, we had done our research, including speaking and visiting other organisations using Jedox. This confirmed we had a quick implementation process, and Jedox didn’t involve specialised IT training. 

Naked Data: How was this initiative considered within the business?

Wayne Jensen, Manager Financial Planning & Performance: Finance had started a project for BI [Business Intelligence] reporting and monitoring. As Finance, we had particular objectives, such as being able to identify information which would assist management to get a snapshot of the business in terms of KPIs, so that they could take immediate action where necessary. Finance needed something simple and easy-to-use, but IT had something different in mind. IT was trying to build something that wouldn’t be available for a few years, but we wanted something we could use now.

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Naked Data: Was it easy to find common ground between Finance and IT? 

Wayne Jensen, Manager Financial Planning & Performance: At the start, we needed to work to get our IT team on board. Initially they had their own preference. Their project was homegrown – they had been building from scratch, using SSIS [Microsoft SQL Server Integration Services] to pull data from other systems into a SSAS [Analysis Services] cube and then run Sharepoint over that. It was a complex process to try develop and it took a lot of input from IT and specialised technicians.

At Sunshine Coast Council, Finance depend on IT for access the data from finance, payroll, and property management systems.  Our main interest was IT support for our initiative. We needed a long-term financial model that we could manage and securely existed within the IT operating environment – trust and open communication made things run more smoothly.

Naked Data:How did you start?

Wayne Jensen, Manager Financial Planning & Performance: We began with a one-week Naked Data Bootcamp.  Working with [Naked Data consultant] Halim onsite was great. We felt very comfortable and confident that Halim understood exactly what we were looking for. He was able to provide advice and deliver exactly what we wanted.

IT had been developing an ad-hoc reporting systems – 6 months on a particular report, and Halim was able to replicate that in a day. This was showed us that Jedox could play a significant role in the organisation’s future.

Naked Data: Are you planning to expand Jedox in the future?

Wayne Jensen, Manager Financial Planning & Performance: Certainly. Low ongoing costs and rapid implementation time were initial drawcards, and we’ve been very happy with Naked Data’s support. From our Finance perspective, we initially needed something we could be confident in pulling through data, and doing forecasting and scenario analysis in front of senior management, and Naked Data with Jedox have certainly delivered that.  There is every chance that Jedox will expand to more budgeting and reporting in the future.

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Source: GL: Technology One – Finance One, SQL Server
Project: Long-term planning model